Legal Information

Reardonsmith quality policy:

ReardonSmith Architects, an architectural practice registered under the Chartered Practice scheme of the Royal Institute of British Architects (RIBA) and the Chartered Institute of Architectural Technologists (CIAT), has chosen to adopt the international Standard BS EN ISO 9001:2015 – Quality Management Systems for managing the quality of work.

It is our policy to maintain a quality management system designed to meet the requirements of ISO 9001:2015.  We are committed to providing the highest standards of service, whilst meeting our customers’ requirements, needs and expectations.  The Company is committed to providing the arrangements and resources needed to maintain this policy, processes meeting ISO 9001:2015 and to support continual improvement. To maintain and implement our Quality Management System we will seek to;

• Comply with all requirements, both customer and regulatory as defined on the controlled documents register / normative reference section of the quality manual.    

• Understand our clients, develop an individual service based on their needs and seek to exceed their expectations, along with those of our stakeholders. 

• Continually review, develop, and improve the effectiveness of the quality management system through internal and external audits, management review and receipt of customer feedback. 

• Encourage our people to act in accordance with our values.  We involve them in our development, value their knowledge and experience, recognise their contribution and provide an environment in which they can attain their full potential. 

• Take a process approach to the way we work and view our business as a system of interconnected processes that combine to deliver our business objectives.  

• Continually improve our business by establishing an environment that encourages increased efficiency and effectiveness in our products, services, and business processes.

• Prepare, review, and monitor performance to quality and business objectives through the management review process.

• Effectively communicate our vision, this policy and associated documents to all staff and stakeholders.  Our leadership style, through all levels of management, will be in accordance with our values. 

ReardonSmith Architects will review this policy and the associated quality management system for effectiveness and suitability at least annually.  This review provides the framework for identifying areas of effectiveness and best practise, in turn, allowing us to continually strive for improvement.

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PRIVACY POLICY

Reardon Smith Architects Limited is committed to handling personal data supplied to us fairly and securely. This Privacy Policy describes how we may collect, store and process any personal data on you as a result of visiting reardonsmith.com.

There are two ways we collect information:

1. Information we collect about you using cookies when you visit the website.
2. Information we collect from you when you contact us through our website.

Why we collect information using cookies:

1. To analyse the effectiveness and reach of our website. Cookies present on our website:

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We do not use any advertising cookies or cookies that can be used to target an individual for marketing.

Information collected when you contact us through our website:

If you contact us through our website you will provide us with your contact details/email address. We may use this information to provide you with details of Reardon Smith Architects Limited's products and services. It is your right to ask us not to use your personal data for marketing purposes. You may do this at any time by emailing web@reardonsmith.com